1 reviews | Active since Dec 2016

12 Feb 2018, 16:17

Linda Sekobane saved the day!

I wrote to iConnect giving 2 months notice to terminate because I was moving house at the end of February 2018. When I returned from a holiday abroad on 8 February 2018 I found they had already disconnected my service. I logged a technical call not realising this but soon realised they had terminated it when they called to collect my router. Fortunately I had the pleasure of dealing with Linda who made a concerted effort to get it reconnected on Sunday 11 February 2018. A thank you to Wayne (technician) who came out on a Sunday to assist.

I hope Linda's superiors give her the recognition that she so rightfully deserves.

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Replies (1)
iConnect SA
iConnect SA's reply13 Feb 2018, 15:55
Official

Thank you for taking the time to share your positive feedback with us.