Linda Sekobane saved the day!
I wrote to iConnect giving 2 months notice to terminate because I was moving house at the end of February 2018. When I returned from a holiday abroad on 8 February 2018 I found they had already disconnected my service. I logged a technical call not realising this but soon realised they had terminated it when they called to collect my router. Fortunately I had the pleasure of dealing with Linda who made a concerted effort to get it reconnected on Sunday 11 February 2018. A thank you to Wayne (technician) who came out on a Sunday to assist.
I hope Linda's superiors give her the recognition that she so rightfully deserves.
Thank you for taking the time to share your positive feedback with us.
Thank you for taking the time to share your positive feedback with us.
