Iclix terrible service and support

After trying to get iClix to give me a stable internet connection for the past four months, I have finally decided to write this review. Our 4mbps uncapped satellite connection in the Eastern Free State is more off than on. Every few hours, like clockwork, the signal disappears completely and we'll have to reset our router multiple times to get back online. Sometimes it's off for hours. Every morning when we wake up, the internet is off. I rely entirely on an internet connection for work, entertainment and communication. I work entirely online from home and it's getting to the point where iClix's Mickey Mouse internet service is causing me to lose income. I phone or message the iClix guy in our town on a regular basis and I always get the same response, "the tower is undergoing maintenance", "there's an unidentified exception on the network" or "your satellite is faulty". Guess what, you guys came and replaced my hardware but still the problem persists! I even went so far as to drive over 100km to the offices in Bloemfontein and try speak to someone. The receptionist asked us if we were "there to fight" before calling a disinterested technician to listen to our story. Nothing was done and still I have weak, slow and intermittent Internet. My final option is to report you to the ISP ombudsman and ICASA, which I am going to do next week. I am so sick and tired of South African service providers exploiting and abusing their clients. I am going to take your Mickey Mouse show company to task. Enough is enough.