Thanks for the past 15 Years and 'GoodBye iBurst'

<p>I've been with iBurst since I arrived in SA back in 2001.</p> <p>Great service, nice people.</p> <p>I use them for internet and VOIP ('phone).</p> <p>They have recently been 'taken over' by another company and the 'new and improved iBurst' have just told me that in order to offer me a 'better customer experience' they are switching to LTE-A.</p> <p>Oh yes...they are also closing their walk in centre, cannot tell me if I will get coverage in Wychwood and have told me that they will be discontinuing my VOIP and cannot / will not refund the +/- 1000 ZAR which is sitting in the VOIP account, nor give me a credit for the various modems,aerials etc which I had to buy and which will not be able to work on their 'new and improved system' !</p> <p>What fantastic customer service !</p> <p>Guess what ?</p> <p>I am now looking for an alternative service provider !</p> <p>Thanks for reading this 'rant', and have a great Christmas and a wonderful 2017.</p>