Technical Cluelessness

A query has been submitted via the website. The details of the query are below:<br> <br> Name: <br> Email: <br> Contact No: <br> Contract Term: none<br> Contact Back: yes<br> Username: <br> Query: Good day.<br> Since yesterday i have had no internet connectivity from my iBurst account. However today I was continuously redirected to the 'You are capped\ landing page. I do not understand how this is possible as i have the 128 Uncapped Anytime VAS on my account.<br> I had to purchase a data bundle just to have internet connectivity again.<br> <br> Please explain what is happening. <br> This mail is intended to go to: [Email Removed]<br> <br> This has still not been solved refer to:<br> <br> [URL Removed]"