Stay away from this company

<p>I have been an iBurst user for 5 years, and invested a bit more then average to buy one of each of their products . Unfortunately the service has been less than acceptable. I have had many battles concerning incorrect billng (where I ended up paying the same invoice multiple times), but it's the down time that should set off some alarms. The two main reasons to be carefull of this company is:</p> <p>1. They have recently (beginning of 2017) started decommisioning their main service, and want to replace it with an lTE service (not yet functional and requiring new hardware investment). I did not receive any communications about this major company change directly affecting my account as well as my hardware setup.</p> <p>2. They do not respond to any form of correspondance. Concerning account queries, hardware support or service availability.</p> <p>3. I have now experienced 5 continues days of service disruptions during their day-time data usage period only. After confirming that my account is not capped, I finally reached their call center and asked the consultant to assist me. He explained that he was not able to assist me as I am not using a windows opperating system, however without any change in my setup, my connection was restored and now works again.</p> <p>Please note that according to their service agreement they can terminate their service at any time with a 30 day notice, without any compensation for hardware and installation costs, trust me, there are better options out there.</p>