MS
Mark S

1 reviews | Active since Feb 2015

03 Feb 2015, 10:50

Simply don't do anything after numerous complaints

When purchasing the 24 MONTH CONTRACT the initial reception I received was acceptable, knowing that Lakeside it not a very well covered area. However when it gets to the point I cannot open a website or send an email then it is unacceptable, even by South African standards of bandwidth.<br> <br> After complaining numerous times and iBurst asking for my ID, then phone number, then address - all of which are on my contract by the way - they then started asking about the hardware. Bearing in mind this was all OVER DM on TWITTER, because they did not have the courtesy to call me. I eventually asked for a contact number of someone I could call. They simply sent me their call centre number!!!<br> <br> Nothing has been done and I still have absolutely pathetic reception. <br> <br> Besides this crippling my business what irks me to death is the lack of concern now that I have a signed contract, which I will now do everything in my power to get out of. <br> <br> Just useless is all I have to say.<br>

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