Serious Iburst problem

On Sun, Sept 7, 2014 I have send a email to [Email Removed] querying about my CellC internet contract account no. W*** that expires on 5 Oct 2014. I asked where and how do I renew it. <br> On Mon, Sep 8, 2014 I received an answer from [Email Removed] refering the matter to [Email Removed] The answer was that they don't do CellC anymore and it can be cancelled or leave it on a month to month basis. I rep**** by thanking them for the quick response and asked them to cancell my contract and asked them to let me know if it was cancelled. No response was received. <br> They kept on sending me accounts and deducting money from my bank account. On Tue, Nov 11,2014 I send a email again to [Email Removed] and [Email Removed] looking for answers. <br> The email to [Email Removed] failed permanently. No response was received from [Email Removed] Some more e mails and a letter were send and no response were received.<br> <br>