Reconnecting service

Due to a slip with my payment to Iburst accs my service got suspended on Wednessday. I rectified the payment and was assured on Thursday morning that my service had been reactived. In fact I checked back with Philisiwe Makapani on 3 occassions every time assuring me acc is active although on my side nothing happened. We have 4 modems on my account and today, 25 December all are down. <br> The best the tecnician could say is I am very sorry you will have to wait till Monday as the billing people are the only ones that can reactivate and he has no authority and also no supervisor is available<br> Regards<br> Louis