****** and threats!

We handed in our modem at the centurion branch.<br> We phoned in to check the status and we were simply given the general number. <br> A technician at head office told us we needed a reference number while Willson in centurion had only scribbled down our details with a pen on a blank paper and took our modem in.<br> When we called Willson again to request a reference number we were told and I quote to \just come get our modem because it doesn't look like we want their help"... <br> Willson kept trying to manipulate us and treat us poorly and even told us in as many words \""I don't know why you have this issue"