iBurst still the worst service provider!

<p>The iBurst signal was off or non-existing almost every weekend, even during the week sometimes. Whenever I phoned the company's number at ********** to the report the problem, the technical person had no idea that there was a breakdown in signal in our area (Bloemfontein, Bainsvlei). He/she had to find out first. Frontline!? No! Maybe back office. The last time I reported a problem of the same nature I requested a report from the person to be sent to my email addres. Until this day nothing has transpired.<br /><br />I have written two technical assistence tickets on the iBurst website. No one even bothered to recognise receipt of that or responded to my pleas. That after numerous phone calls to the iBurst head office.<br /><br />I have renewed my contract with iBurst a year ago on condition that the poor service and signal would be taken care of. I gave you a second chance, iBurst! Yet, I am still paying almost R500 per month for a service that is grossly inadequate.<br />I regard this as a breach in the service contract from iBurst and demand termination of this contracual mess which had been on-going for almost a year now. <br />Please, if there is a service provider who is still proud of providing quality business and after sales service, I would like to hear about you! If you cannot provide a service rather not contact me at all.<br /><br />iBurst, you are a total disappointment! I will NEVER recomment any person to do ANY business with this *********** company. Refrain from any business with them! They cannot provide what they promise. <br /><br />Anton Smith<br />Bainsvlei<br />Bloemfontein</p>