Iburst Seapoint - 5 days no Service

<p>Iburst service is downright appalling and shocking.</p> <p> </p> <p>Seapoint has been down, no internet, since Tuesday 13th December and counting.</p> <p> </p> <p>When you finally get through to technical support, there are no answers, solutions or remedies. One would have thought that the Management would have some standard offer for areas that are down - basic customer service. Even Telekom offers its customers an LTE solution for areas where there is no continued non-service on there ISDN lines.</p> <p> </p> <p>Thank goodness my "contract" ends end Feb 2017. Just sent my cancellation notification letter to them. Happy and relieved. Getting a 100MBPS upload/download, uncapped and unshaped fibre with Octotel and RSAWeb for R1100 per month (can cancel contract anytime). Currently paying just shy of R700 per month, with Iburst, for a 1 to 10MBPS (if you lucky) line with Iburst, and locked into a 24 month contract.</p> <p> </p> <p>Hopefully my cancellation goes without a hitch?</p> <p> </p> <p>Disgruntled.</p> <p>Craig</p> <p> </p> <p> </p>