BF
Brian F

1 reviews | Active since Oct 2013

26 Feb 2016, 13:46

IBURST - NO RESPONSE TO EMAILS, PHONE CALLS !!!

The IBURST Linton Grange tower has been out of action since last week Wednesday 17 February. I had no internet for 6 days !!. I phoned Iburst support each day to hear how far they are & the ONLY response DAILY was \ I do not know when the problem will be resolved, technicians are attending to the matter \" . <br> <br> I received the SAME response each & every day. I left my telephone contact THREE TIMES to speak to a manager after being told the manager is \" not at his desk \" \" he is not available \" \" he is busy \" - the SAME SH*T excuse EVERY DAY. NOBODY phoned me back.<br> <br> I am a PAYING CUSTOMER - is this the type of service we have to put up with ??? Iburst does not seem to care about customer service AT ALL !! I am SICK & TIRED of the lack of response & the DON'T CARE attitude of Iburst staff. <br> <br> I will say that if this complaint does not get any response from Iburst - I WILL CANCEL my business & take it elsewhere if they do not want it !!!!"

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