iBurst inconsiderate

<p>I have been a loyal user of iBurst since 2003, thats more than 14 years as a loyal client to them; much to my total disapointment and leaving me feeling totally disrespected by the disloyal and inconsideratel iBurst, as a user who is a pensioner, iBurst simply disconnected Somerset West from internet which is a highly rated area in Western Cape and where i used to be able to connect to iBurst base station.. I called the so-called migration team this morning and after being disconnected for over 2 months nowonly to abruptly be told by Vanee Balli, that she does not have an answer for me when the new LTE system will be up and running, i couldnt believe that such a dusrespectful, abrubt and substanceless information can be told to a client with the attitude, TAKE IT OR LEAVE IT! Furthermore to get rid if me she placed me on hold a few times, and eventually she said to me "hold on a moment" and shoved me onto a customer care recording, i eventually spoke to a consultant who knew even less than she did. Vanee Belli herself in February told me, by the end of March and before iBurst shuts the existing Base Stations there older internet modems connect to, that the existing users will be in possesion of the new LTE system router and the simcard to connect to the new system, before Base Stations are decommissioned to prevent existing loyal clients to be internet-less and left out in the cold!!! So here i sit the wonderful and inconsiderate iBurst has simply disconnected Somerset West users before their new LTE system is up and running! Doesnt make professional and fair to me in any way you approach this disresctful dropping of old, pensioner and loyal to iBurst clients!</p>