VE
Vernon E

1 reviews | Active since Apr 2015

10 Nov 2016, 10:25

iburst ......

<p>How to describe this company and it customer service level .... USELESS</p> <p> </p> <p>I have been trying to cancel my contract since August 2016 and we are in November 2016 now... I have done a verbal cancellation over the phone with one of their agents that wanted me to continue with my contract and then I have done an email cancellation and nothing was done. best part is I don’t even get a response from the agents that is “was” in contact with me</p> <p> </p> <p>The agents that was in contact with me and ignored me flat...</p> <p>Luthando Nkumbi </p> <p>Bheki Charles</p> <p> </p> <p>Why do I want to cancel my Iburst account you would ask? In the 4 years i have had my contact with Ibust not once was my signal upgraded or anything. i now need to move over to an ADSL/Fibre line but I cant until I have cancelled my contract because it would be pretty redundant to have two internet connections</p> <p> </p> <p>So my personal opinion about Iburst is very disappointed and they Hire a bunch of *********** sales people that doesn’t know what they are doing or let’s just say NOT interested ... Just there for a paycheck...</p> <p> </p>

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