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jonathan H

1 reviews | Active since Aug 2009

23 Oct 2015, 07:47

Account suspended

I've been with iburst for for the past 3 or so years now and my payments have always gone off on my credit card without any issues<br> <br> Some time back there was a system problem, resubmitted the debit order girls as requested. This had happened now on 3 different occasions the last train been that they were having a system problem with deducting from credit cards. I then sent in the debit order girls again with normal bank account details.<br> <br> This morning I tried to get some work done and all that chins up is a plain text page with about the lines saying that my account has been suspended. I haven't received any communication from the company in this regard which I find absolutely pathetic from a customer service point of view. <br> <br> I then tried logging into my account to see what was going on. I can't even do that now, apparently my username and password are incorrect! Strange because I recently logged in a few days ago!?<br> <br> I doubt very much if I'll be renewing my contact after this continuous failure to get my debit order working properly and lack of communication.<br> <br> Press contact me ASAP and refine this issue I've and for all!

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