1 reviews | Active since Jun 2023
WORST SERVICE OF NOTE!!
Hyundai as a brand is a somewhat reliable car. That is until you start to experience problems with the car, then you will find yourself getting the worst service from literally everyone!! I have an issue with my navigation system and with the right side indication light. I have been sent around to several Hyundai dealerships, each dealership saying they don’t know what the problem is and maybe the next will know. Then I finally find one person at Hyundai Boksburg who says they have an idea of what the problem could be. I take my car in and suddenly I’m out of warranty so the issue with the navigation system can’t be fixed. Mine you this is a long standing reoccurring problem. Also not to mention I left my vehicle at the dealership at 07:30 and only at 14:00 when I call to find out the progress am I now suddenly told about the warranty issue. Who would’ve called me and told me had I not enquired myself?
As for the light indication, I was told at Hyundai Meadowdale that it is a wiring issue but they can’t fix it because it happens only when the car has heated up and if they attempt to put a claim for it, the big bosses would reject it. The customer service is absolutely terrible! They are more focused on calling us to trade in our vehicles than actually making sure we are happy with the ones we currently have!! Why in the world would they think I’d trade in with them after such appalling service!!!
