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chante D

1 reviews | Active since Jun 2012

08 Dec 2016, 14:11

Worst service ever received hyundai paarden eiland

<p>Good Day</p> <p> </p> <p>I have recently purchased brand new Dunlop tyres for my I.10 GLS motion , once the tyres was fitted we had a shudder on teh car right through, we then refered the car back to dunlop to test all 4 tyres and my rims, where they came back and provided a report that there is nothing wrong with my tyres nor my rims, i then immmediately brought this under the attention of Hyundai Paarden Eiland, when they booked my car in, and they somehow upgraded my computer box and god alone know what else, after that, the shudder was still there but my rev's was climbing once you change gear and then the car went back in again, Deon advised they will remove the stting that shows you when to change gear as that can be why the revs are climbing, once he done that and we got the car back, the same problem happend, they put the "number s back"</p> <p> </p> <p>i also brought it to hyundai's attention that there is surface rust on my back window by the boot, where i was advised i need to take it to a panelshop for my own cost, as it is industrial fall out??? how in gods name is this my problem, then the car was once again booked in and they replaced the right driveshaft under warrentee thinnking thats why tehre is a shudder right throught eh car when driving. once that was replaced, guess what the problem is still there, Deon the service manager was adamametn it si my rim causing this, where we again provided the report form dunlop stating there is no fault on my tyre or my rim,</p> <p> </p> <p>the car was once again booked in for a week and i got a courtesy car, once the car returned, the rust on teh right passenger door was fixed, also under the warrently but the ****** surface rust on the back window by the boot is still there, why was this not attended to?</p> <p> </p> <p>i also pointed out to Deon that there is an dent on my front bumper, that clearsly shows some kind of dent form the inside of the bumper, how is this my problem when i am asked did i not send my car for spray or panelbeating?, how in hell could i have done that if ther car was by Hyundai for a whole week and upon return the dent magically appeared?????</p> <p> </p> <p>i am so tired of everytime taking the car in and the inconvenince caused by this, why is it so difficult to simply assess the car properly and fix the problem the car is only 2 years old</p> <p> </p> <p>awaiting urgent feedback from a divisional manager or regional manager</p> <p> </p> <p>Regards:</p> <p> </p> <p>Chante Roberts</p>

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