ME
Mohamed E

1 reviews | Active since May 2012

17 Aug 2015, 10:33

Worst service

I have received the worst service from the managers at Hyundai Menlyn. I booked my car for having a problem with the clutch. I was told it would take a maximum of 3 days to repair and i am now on my 6 day without a vehicle. I spoke to Theresa on Friday the 14/08/2015 as Jacques had been avoiding my calls since that morning. I was informed by Theresa that she would get me a loan vehicle but would need Jacques to approve it ass i live in Sandton and their dealership is in Pretoria and i had no way to get home. This was at 3pm on Friday. <br> I am since waiting some 67hours later and no call from Theresa. I had been stranded in Pretoria till 8 pm Friday night with no means to get home. My wife is pregnant and i have no car to drive her in the event of an emergency. i am unwell and have no vehicle to either see a doctor or do do the necessary shopping my family requires. <br> I feel this service is terrible and when Theresa does speak to me she is rude and shouts over the phone.<br> your items are ****** from this dealership when booked for a service, they do not care for your vehicle and your vehicle is damaged and they say it is not their problem. I advise you to stay away from them.

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