GM
Gilbert M

1 reviews | Active since Mar 2022

28 Mar 2022, 20:24

Worst Expirience

5 weeks ago I have went to drop my car at Hyundai Centurion and I was advised that there is a gear box issue and they have to order the parts at Japan, I have asked for the car to assist me during 3 weeks I was told that they do not offer cars customers during Covid. I went and hire the car and after 3 weeks I called and I was told one part was delayed and it will arrive on the 24 of March and on the 24th I was then told it arrive on the 28th of March and I will get a call once is receive as I complaining that why do I have to call to an update. Today on the 28th they called me and told me that the part has arrived but the gearbox specialist is on leave will be returning Monday. I’m due to send the car back and I have to drive to Bronkhorspruit on Thursday for an interview and don’t have a car and I am financial strain while I was being an understanding customer, what made it worse I was told that there is only gearbox specialist in Pretoria and there is nothing I can do. I do not know is because Centurion has more white customers and because I’m black I don’t matter. I was in a process of buying another new Tuson but it looks I will not drive a Hyundai in my life if this is the kind of service I have to go through

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