Worst experience ever!

Hyundai South Africa Hyundai i have prolonged naming and shaming your brand for a very long time but here's my story...

In May 2020 i purchased my very first vehicle from your branch in Hillcrest and later on returned that vehicle (due to several issues) and was offered a "replacement" vehicle at MY EXPENSE.

Fast forward to June 2020 when i picked up replacement vehicle, i was assured that the car was in no way involved in any accidents, i was told that i couldnt not be assisted with home delivery due to covid and that i would not have any other issues going forward.

A week or so later, to my surprise, i recieve an email asking me, as well as a few others to sign a document stating that my car was delivered to my house because covid rules didn't cater for collection at the branch. After querying this, i was advised that it is for Hyundai's audit purposes and that its "no big deal"... asking someone to LIE on an official document, is asking them to commit *****!!

A month and a half later i come to find out that my car was infact in an accident due to your workshop people doing a ****ty paint job that started to show on my drivers side door.

Again, queried this and asked for the car to be taken back and my contract to be cancelled... i was simply told by the dealer principal at the time " i was not at liberty to advise you that the vehicle was in an accident" and was denied my request of having the contract cancelled.

The ombud did not help with the above situation either.

Anyway.. fast forward ONE AND A HALF YEARS later... i receive a call from a different used car sales manager who was now at your hillcrest branch advising that my car is NOT registered to me, but it is registered to somebody else... (another series of haunting experiences that went on after receiving this call)

And now for the past one year after initially being denied my request of taking the car back and cancelling my contract, i am being hounded by several calls asking to "buy my car back" because you're apparently desparate to buy back used cars.

I have asked many times to REMOVE me of your call list and for your employees to STOP contacting me and as expected, i have been given multiple empty promises that this will be done, however to date i am still being pestered by these calls.

At first you refused to take the car back, now because the interest on my car is being paid off you're desparate to buy back used cars?

YOUR EMPLOYEES TAKE ADVANTAGE OF YOUNG WOMEN PURCHASING VEHICLES AND IT IS EVIDENT IN THE WAY WE ARE TREATED.

With that being said... I do not wish to have any dealings with Hyundai and i DO NOT recommend that anyone else have any dealings with you either.