DC
Dhiven C

1 reviews | Active since Mar 2015

03 Mar 2015, 13:32

Worst Experience

On ordering of a replacement part for my Getz, the initial staff member who places the order , decides to leave work. Having to go in an place the order again and paying cash for the item, I had to wait almost 3 weeks .only to find out at the end of the waiting period , that the part is unavailable, due to a relocation of the suppliers. The cherry on the top being i will be refunded the R1600 that I paid ,but I need to come back for a cheque in 3 days time. So here I am in 3 days time collecting a cheque made out in my name, so I query with the parts manager as to whether I can cash this cheque today, to which he agrees. the final straw being I am at the bank and the cashier explains that the cheque will take 7 working days to clear. So here I am wondering can it get any better. Well done Hyundai Gateway.....you guys rock. D. Chetty

0
Replies (0)