1 reviews | Active since Apr 2024
Worse after sales service Hyundai Umhlanga
The worst service received !!
I have sent my vehicle for service on the 15th of February 2024, and stated on the document that my vehicle has rust spots at 3 different places, I.was advised that I would get feedback after a week, numerous times I followed up and still no feedback, eventually I had to take it back in the beginning of April to check up again however to my surprise, still no feedback up to now, I contacted the dealer principal but seems like no one is interested. My vehicle is not even 2 years old and Hyundai promises anticorrosion warranty for 3 years and a 7 year warranty for the engine. Hyundai should stop making false promises. I don't think the body of the vehicle will ever last for 7 years. I also have a 3 year maintenance plan, first time I sent my vehicle for service, it was noted that my wipers needed to be changed, what's the purpose of a service plan but if you don't have a service plan, very fast a call will be made to a customer to advise what needs to be changed. The second service only the front wipers was changed. If this is the service given after sales, I don't recommend anyone visiting Hyundai Umhlanga for service or sales as the brand promises one thing and no delivery of promises.
