1 reviews | Active since Nov 2015
Warranty claim not accepted due to inaccuracies an
<br> Hi there<br> I am very disappointed with the service I have received from Hyundai Pinetown. This has now prejudiced my claim for clutch repair under my 2 year warranty I purchased on the advice of Hyundai.<br> <br> I purchased the car on 30 October. The various documentation that was produced for me included an incorrect mileage which has since been reduced by over 10 000km by way of correction by the branch. <br> <br> This indicates the lack of attention to the details of the sale by the sales staff. I have also since been refunded R1500 due to incorrect trade in value and the contract has been redone to correct vehicle details. <br> <br> Also, when I indicated to the branch by phone that the car was experiencing clutch problems she told me that I should bring the car to the dealership as soon as possible and that they would attend to the problem.<br> <br> However, later in her email she indicated that as I had done more than 1000km I was not covered. My warranty documentation states unlimited km, two year cover. Linda did not know the contents or specifics of the warranty. <br> <br> Please can I have detailed response as my claim has been prejudiced.
