Waiting 6 months!!!!

Good Day,<br> <br> I purchased my Kia Picanto on 1 May 2015 from Fanie Smit at Hyundai Constantia Kloof. I was very happy with the service I got when purchasing my vehicle, however, the after service was terrible. <br> <br> Firstly, I had to wait about 3 months for my registration papers, in which I had to send a number of emails and phone calls to Fanie before he brought it to my work address which is less than 10 minutes away.<br> <br> Upon purchasing my car, Fanie informed me that he would fetch my car for my spare key to be cut and programmed. Once again, I sent a number of emails and phoned a number of times without a response. When I phoned the office about 2 weeks ago, I was informed that Fanie no longer worked there and I was told by the receptionist that she would get someone to phone me back regarding my spare key. Thereafter, I went on to write on the Hyundai Constantia Kloof queries website and yet again, I have not been contacted!!!!<br> <br> It has been 6 months that I have been waiting for my spare key to be programmed- which is ridiculous!!!! I am very disappointed at this service.