Very Disppointed

<p>From the moment that all was approved and signed, the service went out the window. From both the sales team and the service team.</p> <p> </p> <p>Small things like heater, light and slipping fan belts, not working, was just brushed off like it is acceptable for things like that should not be working on a new vehicle. </p> <p>When we first got and put in fuel, lucky we checked the oil as it was so low it hardly registered.</p> <p>Booking a service was an absolute joke, a whole essay by itself could be made on it</p> <p>When we finally got it in for the the for the service only one of the list of items was sorted, which was a slipping fan belt.</p> <p>We got a call that the vehicle was ready to be picked up, and still had to wait 45mins after we arrived there 30mins after call, as it was still not ready.</p> <p> </p> <p>Booking it in again to get the things sorted out that were not sorted the first time around was again a mission.</p> <p> </p> <p>We finally got it in on Thursday, once we phoned on Thursday afternoon to find out what was happening did we get told that it would only be ready on Friday, and they would give me a call when it is ready, on Friday afternoon I phoned to find out what was going on as I had not heard anything, I was told that they were waiting for someone to give a quote on rust (surely this should have been followed up on Thursday already)</p> <p>I phoned again on Friday to be told that it would be ready on Monday and that I would get a call when it was ready. I made a call on Monday just after 11, and was told it was only going into the canopy place only then.</p> <p>And that I would get a call when it was ready, at 3.30pm we again phoned only to be told that it had just got back.</p> <p>I was without a vehcile, unable to do deliveries or pick up stock, withh and husband away, so I could not pick up vehcile, I had requested that they drop off vehcile, and after all they could not even help out with that.</p> <p> </p> <p>I lost business and could not operate for 5 days, and I still have not vehcile.</p> <p> </p> <p>Really disgused and dissapointed with the service, not because of the vehicle but because of service I will never buy another vehicle from Hyundai, and I am going to tell everyone about my experiance. </p> <p> </p> <p>Now I must go make apologies to my customers for my lack of business last 5 days going on 6.</p> <p> </p>