Very bad customers services

<p>I took my i 10 to hyundai Springfield branch in durban for a service. Upon collection of my vehicle i noticed a white line mark on the passengers door, i immediately brought it to the attention of the service consultant and was informed they will look at video footage and get back to me and she did not get back to me. One week later i called her ....all she said to me was some customer had opened his door on my vehicle and i must sort out with him ...she promise on numerous occasions to call back but never did ....i did also leave messages for the dealer principle to call its now 4 day and he did not bother to call me back to date..</p> <p>My vehicle was in there possession while it was damaged...</p> <p>Why should I deal with their customer that caused the problem when I gave them my car without that scratch...</p>