Used to make good cars and offer great customer service, not anymore.

I'm on my third Hyundai, but it will definitely be my last. My first was the 1600 Matrix. What an amazing vehicle. Was the most comfortable car I've ever owned. I put over 500 000km on her before letting her go, the new owner is still driving her. Never gave a day's hassle. Then I drove a 1990 Elantra. Same reliability. Couldn't kill it if you tried your best. So in 2024 I bought myself a little Venue. Confident that I would be getting the expected value for money and reliability I'd gotten used to from Hyundai. Boy was I wrong. Less than 40 000 on the clock and the clutch slave gave up. I've owned over 9 cars in my life and never had to replace a clutch on such a new vehicle. So get the vehicle to Hyundai expecting them to sort out a car that is still under warranty and on their maintenance plan. Only to be told that they cannot get the required part for the next three weeks! So I ask them, how do they think it's acceptable to leave me without a vehicle for three weeks? They say that there's nothing they can do as all their loan vehicles are out. I'm not surprised if the new generation of Hyundais are so *** that their clutches give out after less then 40 000km. No wonder all their loan cars are out. So I call the head office in Joburg, speak to Zinhle. She gets in touch with Hyundai Plumstead and calls me back - now they apparently can get the part by Friday - but still no offer of a loan vehicle so that I can still get around. No man. As soon as this car is back with me - I'll be negotiating with Wesbank to trade it in for a Toyota. Seriously ****ed off with Hyundai. You have definitely gone down. So sad because you used to make great cars and used to know how to treat your customers.