Unhappy with turn out of events!!!

I am very shocked that this morning, I get a call from Jock to apologies for expressing my dissatisfaction for mail sent below. <br> <br> From: Nondumiso Mkhwa**** <br> Date: Wed, Jun 10, 2015 at 7:49 AM<br> Subject: Re: Report<br> To: HYUNDAI STANGER <br> <br> Good Morning<br> <br> I am really dissatisfied with the turn out of events. When bringing in my car, the problem that my sister picked up was something that I had never experienced before and to be told that it was meant to be sorted by another dealership also doesn't sit well with me.<br> <br> I mean after being told that the car would need to be driven for about 180km to test and still no mention of this after testing, except that I would need to change my tyres is really alarming.<br> <br> After paying such a huge amount of money, I would have expected to have my car in good working order but instead, something else appears to be damaged which was never an issue. It just doesn't make sense. From the report that I received, the issue was not mentioned and to be told that I would need to now pay for something that I had never had issues with prior, is really disturbing and makes me discredit Hyundai Stanger.