UNHAPPY WITH THE SERVICE

I took my car in for service last year to Hyundai Sandton. I told the consultant my fan belt makes a noise every time I start the car. Once it was serviced he said that the fan belt had been shifted and it should be fine. I sent him an email a week later advising him that it still makes a noise and he did not respond. Last month I took my car in for service, showed the consultant a video so he could hear the noise the car makes. I told him I had the same problem last year and received no response. The consultant said the fan belt should be fine it just shifted and he will follow up with me which he did not do. I have had this problem for over a year now and it hasn't been resolved. My car is still under warranty yet I have not received the correct service from Hyundai. I will not be held liable if the fan belt snaps because I have brought it to the dealership's attention many times.

Frustrated! ********** 642