Unhappy customer

I send through documents yesterday to apply for a vehicle (Mini) Nico did not submit my application to Wesbank. I send him a whatsapp message because I was not impressed with the fact that he did not submit my application to Wesbank. I told him and he gave me attitude. I’m not happy with the service I received from Hyundai. Secondly, ever since I’ve been dealing with him, I’ve been battling to get feed back instead I get attitude. My experience with Hyundai is bad. I send an e-mail to the dealer (Hyundai East Rand) regarding the matter and I did not get feedback. My experience with Hyundai is bad.