SW
Stephanie W

1 reviews | Active since Aug 2012

03 Feb 2016, 17:20

********* culture at hyundai somerset west

I purchased a Honda Civic from Hyundai Somerset Wes.I received a quotation and finance application which I filled in. In both this documents the vehicle was described as a 2011 year model. When my application was approved they contacted me to fetch the vehicle and sign a few documents. Overwhelmed and excited I arrived at Hyundai, where I was asked to sign the last documentation for the vehicle. Mr. Riley received me in his office with a stack of documents to sign, trusting them I signed the documentation and did not pay attention to the first registration date.<br> Two years later my fianc? and I are looking into trading, when we realized the shock that I bought a 2009 year model. With further investigation, we realised that the quote and finance application all indicated a 2011 model(we still have the documents of this). It appears that the dealership has sneaked in the correct date on the final contract.Hyundai's response was that a quote and finance application are only supporting documents and we do not have a legal foot to stand on. I am disappointment and feel that I've been fooled. They have taken advantage of a young woman with little to none knowledge of buying a vehicle.

0
Replies (0)