MM
Modiehi M

1 reviews | Active since Jul 2011

07 Nov 2019, 13:01

undrivable Hyundai Kona

I purchased a brand new Hyndai Kona in January 2019. In May, I had a breakdown. The car was towed to Hyundai Strijdom Park. After diagnosis I was told the clutch plate burnt and all was blamed on my driving style. I was told it was my responsibility to pay for the repairs as their warranty only covers the mechanical faults. I complained but they insisted it was my fault. I had no other option but to pay for a new clutch kit. I was given more than 30min lesson how to drive the car. In October the gears became hard and I took the car to the same workshop so they can have look. I was again told the clutch burnt and I have to pay since it was not covered by warranty. I’m really frustrated because I have been driving for 14 years and I have never had problem with the clutch but these issues are now blamed on my driving style. I don’t feel safe driving the car because it is 9 months old but the clutch has been replaced twice. I am very disappointed because when I bought a brand new car, I was not expecting to pay for the repairs so soon. This means i have to replace the clutch every 4-5 months and my driving style is to blame. The manager at the workshop said he will take the burnt clutch plate for independant check and inspection but did not give me feedback. I don't even think he did as promised. I requested they check what could have caused the problem as the "driving style" is just their opinion (not proven).

To me Hyundai sold me an undrivable car which i have to repay every month.

this unfair and It's a *******?

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