Unacceptable Service from Hyundai: A Nightmare Experience

Early one morning, I took my car in for a routine service, as usual. Later, I received a call informing me that my service plan was inactive—something that had never been an issue before—and I was told by Hyundai to resolve the issue directly with their recommended service plan provider.

After spending time reactivating the service plan, I promptly called Hyundai to inform them the issue was resolved. Yet, when I followed up hours later to check on my car, I was shockingly told that nothing had been done—they were still waiting for me to confirm the service plan had been activated, which I had already done.

To make matters worse, Hyundai somehow processed a claim with the service plan provider for a service they haven’t even completed! This level of incompetence and dishonesty is beyond unacceptable.

Days have now passed. I've asked them to reverse the claim, but after countless calls and endless frustration, my car still has not been serviced.