Unacceptable Service

<p>I could hear a loose sound coming from the engine so I booked the vehicle in for a service. I was given the date of 19 May 2016 by a service advisor at Hyundai Springfield Park who said they would have to replace a pulley and the aircon water pump. The work was completed and I collected the vehicle at about 5:00 pm. I was not given anything to sign or been advised what was done as is usual when one collects a vehicle from service. A week later I experienced the same noise after the repairs were done. I called in this morning to speak to the service department at HSP but no-one answered. I asked to speak to the Service Manager or the Dealer Principle and neither answered their phones. I find this highly unacceptable service and no-one available to answer the phones deosn't auger well for Hyundai in wanting to build lasting memorable relationships with their customers. The receptionist didn't even offer to take my details and have someone call me. her excuse was maybe the DP and SM were in meetings.</p>