Treated as though you a ********

I left my car for service on 02 March and only picked up 03 Mar AM. Proof of payment (POP) was sent via internet banking but was not received by consultant. Got there in the AM to pick vehicle, only to be told no POP was received. Tried retrieving on iPad, no luck after a while. Could only view on iPad which I showed to consultant, he believed me but had to speak to the manager who needed physical POP. I was getting late for work and do you think they cared..def NOT! Was allowed to use one of the desktops, still no luck. Eventually used another desktop and managed to print it. Voila,they now believed me. This is not the 1st time this branch as provided BAD service. A year ago, we purchased a vehicle and also payment was done and because it didn't reflect on the account, they had a huge issue although we provided POP. this is not how customers should be treated after being loyal to the likes of some unprofessional people. <br> <br> Also, as I drove off from then dealership, I felt that my seat and the seat belt was a bit damp. I checked the passenger seat and the same. Is this the service we are provided with -shocking! I am very appalled and disappointed as my car was there since 07h30.