THE WORST SERVICE EVER

I am not one to complain, but I must say, I was very disappointed with the service I received from Hyundai Durban Central.

I took my car in for service on the 28th of April, 2025 , hoping that I will be treated like all paying customers. My car was not done; there was one item that needed to be added in (petrol filter), and I was advised to come back, but I had made a full payment for that service. I was advised that there were other things that needed to be done. I asked for a quotation, and I said I would advise if I could afford to do the other things on top of the major service. I waited for a number of days for them to call me back, but there was no call back, and the guy that was assisting me was Kevin Cardin Pillay. Wow, what pathetic service I received from this employee; he did nothing to help me or advise me.

Then I called again to ask them to put the petrol filter on my car, and I advised them to give me a new salesperson, and I spoke to the lady that said she would assist me going forward. Her name was Karen, and she did not even help when I came to fetch my car; the only guy who assisted me was Sanele Sizwe Msiya. The lady just laughed at me when I asked why my service book was not signed and why the service was not done properly. She just laughed.

HOW UNPROFESSIONAL !!!!

I AM NEVER TAKING MY VEHICLE FOR SERVICE TO THEIR BRANCH EVER AGAIN, AND I WILL BE ADVISING OTHERS TO NOT DO SO TOO.