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Chezlyn T

1 reviews | Active since Nov 2017

22 Nov 2017, 15:33

The staff of Hyundai nelspruit

The 2nd of November was the best day of my life when one of the nicest sales people assisted me in buying a new car but then just 18 days later i had a problem with the car where the radiator was damaged being a woman i only know so much about vehicles so i called road side assist and thats when it all started i waited over 3 hours for someone to come out all because they gave the tow company the wrong number the driver of van wettens towing company told Hyundai that they picked me up at home , last time i recalled i do not live at a garage station anyway. My car has been there since monday morning and ever since ive made all the calls and follow ups using R58 airtime in 2 days trying to get information i spoke to 3 different staff members and 2 out of the 3 were rude and have no telephone etiquette Jeanette that works there was rude and gave me answers like i dont know and make your own plan then when i spoke to the guy in the workshop france i think his name was he shouted at me over the phone as if im his kid at home or his garden boy who just broke the baas new hosepipe i am disgusted in the service i received and will not refer a soul to buy a vehicle from there but to rather drive to another Hyundai garage out of nelspruit and after all the hell ive been through i have to pay every cent of the damage i cant wait to pay off my car and get out of that dealerships hair. Very disappointed

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