Terrible service, no followup, waste of time.

I put in a warranty claim (electric window switch) for my Getz that I wanted to sell in the beginning of December 2015.<br> I was told that the part had been ordered from Johannesburg.<br> I then went away in December for a few weeks and when I called again in January I was told that the claim hadn't been put through. So after that the claim was apparently then put through again.<br> I never got a call back from Corne. I was the only one ever calling to check up on progress.<br> After a bunch of calls with him saying that he would get back to me, I was eventually told what the problem was.<br> The previous owner had replaced the window switch in 2012 and therefore it only had a warranty of a year after the replacement.<br> <br> It essentially took him 2 MONTHS to tell me that, and he then proceeded to blame the parts department rather than doing his job.<br> <br> By this stage I had sold the car under the condition that the window switch that I was initially told was covered warranty would be replaced. I said that I would pay for it to be replaced seeing as it was no longer covered and he still did not get back to me regarding the price of the part and fitting. Anyway, great car, horrible service.