LB
Lavina B

1 reviews | Active since Jan 2014

05 Jul 2022, 09:23

Terrible service from Hyundai

My husband and i are literally tired of talking to the sales man and the manager at Hyundai Ballito, and i hope i can deal with someone else. So my first installment has went off for my new Vw golf 7 and i am still unsatisfied with regards to this car, 1. After we picked this car up, and driving the car i have picked up multiple noises(BREAKING NOISES) from this car, sounds as if something is about to break. 2. The guys have not taken out the insects from the lights, they said it was hard to remove. 3. They have only cleaned the hood linning, and they said it was impossible to replace. 4. They still have not sorted out the seat which was torn, when given to us, ghey told us we need to take the car on the monday after we collected the car, my husband was about to take it, and then clayton said the order is not ready yet. 5. The back tail lights on the car does not work,they have ordered for the left side and said they are still waiting for the stock which is ridiculous. 6. The salesman was very quick to make a sale, but not very good on customer service and customer satisfaction.

I need someone from a higher position in huyndai to call me urgently,because you guys need to take your car back,i refuse to accept this car anymore because i am sick and tired of complaining to you guys. I refuse to deal with Clayton and Eugene from Hyundai Ballito, I need you guys to find me a better and reliable car of the same value in VW and send it to a different dealership with a different sales person and different manager, otherwise you guys will need to cancel my deal ASAP, and i will have to move away from HYUNDAI. Call me on ***, name is Lavina Muniandi.

Regards Lavina

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Replies (1)
LB
Lavina B's update22 Jul 2022, 12:35
Reviewer Update
I cannot believe no response from anyone