Terrible service

Hi guys I have to share my experience as I believe that people need to know and be cautious when purchasing cars. I purchased my car a 2022 hyundai creta from hyundai in pinetown upon driving it out of the dealership I heard a rattle on the 3rd gear I reported to the salesman who requested that I bring the car back and the workshop will check it. Long story it's a year later the workshop has checked my car over 15 times and they haven't been able to resolve this issue. I escalated to the ombudsman and even they cannot make a decision. In waiting for an outcome and entire year has passed and I'm still paying for a defective gear on a brand new vehicle.Im sharing my story as I thought the issue would be resolved and I would share a positive story of how hyundai and the ombudsman assisted me in resolving this issue but sadly that was not the case. I was left hanging as I was told by hyundai the issue is not serious and the ombudsman is still dealing with the issue.Please be very careful when buying vehicles and I would strongly advise that the owner takes matters into their hands and not follow process otherwise a year later nothing will be done. Please assist me in posting this story on social media so that other consumers can be made aware. My story is legit and if there is anyone who can assist or offer advice please do contact me ***