1 reviews | Active since Jun 2017
Terrible service
<p>On the 5th of june i took my car for major service and i paid R3400 and received my car the same day which was fridayand the mistake they wound there was something with the brake light which was ordered. The whole weekend i realised there was something wrong with the car with then monday i picked up people to work and the car was very slow and not picking up until it stuck on the road. The car went on again and itook it there to them and i was told there is something wrong with the clutch plate and there was smoke coming from it. Then i was charged R7300 to replace clutch plate kit which was paid on top of the R3400 that we paid for service,still there was something wrong with the car and it stayed 2 days with them. I collected the car on friday and still the car was not fine of which i fail to understand how they do a major service and miss a lot of things on the car, they keep on finding one thing wrong claim to fix and still find something wrong. The car was still not fine when it was picked from the Hyndai Zambezi and i took it back again, which has been there for a week. I lost revenue as i travel with people to work which they already paid in advance and i have to pay them back and i still dont have the car.They claim to have taken the car to the engineer to check the engine of which i dont undertsand fro clutch kit how did they get to the engine. The car now needs R31 000 as per the call received from them yesterday 19/06/2017. My car settlement from the bank is R15 000 but to fix it i need R+- 40 000 of which i do not have and i need my car and i will not pay that amount. i took the car driving it and there was nothing wrong with it all i needed was a service which was oil flitters,etc now i got all this suprises. The R7000 i paid was enough more than that i cant pay it al all.</p> <p> </p> <p>Can i please have my car ready tomorrow and moving i have to transport people and family responsibilities to attend .This is the worst service ever received ever and there is no communication from their side. the only communication i have is only money wise.can the ombuds man or someone look into my problem that i have encountered with this people as Hyndai failed me as a client and my rights as a consumer were compromised.</p> <p> </p> <p>Please contact me on ********** </p>
