Terrible after service

Since this is a group and i find no assistance by managers of the Pinetown and Hillcrest branches i am forced to move forward this way. I purchased a Hyundai i20 in May 2020, the sales guy firstly sent me different pictures and mileage as to the car i received upon pick up as it was covid time, i accepted this and took the vehicle, the front fender was slightly off colour and the side sill had a dent and there was some minor scratches, i was advised the car would be taken for polishing and all will be done. which till now has not been done, it was said next week and next week and on. Now i needed to relocate to JHB and realised that they said they was going to send me the spare key, i contacted the sales guy and he was so rude, he said he will book the car to sort the fender and dent again and did not get back to me for days again, i went to the branch manager and then he says they only use a certain panel shop that they have a account and can book the car on after i came to JHB so there is nothing he can do. I even needed to go to the place that the Hillcrest dealership bought the car to get my spare keys which means they did not even request the spare for me. They even put service plan till 45000km but a motor plan till 52000km which does not seem to make sense but to inflate the price of the car so they could get the most out of my approval amount.

This is disgusting service and shows after commission is paid, no one is bothered.

This is a reflection on Hyundai as a whole and the staff they employ as well ad the integrity of there staff