TERRIBLE AFTER SALES SERVICE

I TOOK MY CAR TO HYUNDAI THIS MORNING TO GET IT CHECKED OUT AS I HEARD FUNNY SOUNDS COMING FROM MY VEHICLE. RENNIE CALLED ME BACK TO INFORM ME THAT THERE IS A FACTORY FAULT WITH THE VEHICLE AND IT WILL TAKE 3 DAYS TO REPAIR MY VEHICLE AS THEY HAVE TO WAIT FOR THE PARTS FROM HEAD OFFICE. I ASKED RENNIE TO ASSIST ME WITH A COURTESY CAR AS MY LIFE CANT GO ON HOLD ESPECIALLY WHEN THERE IS A FACTORY FAULT WITH THE CAR. THEY IGNORE MY REQUEST AND HAVE CALLED THEM REPEATEDLY. NOBODY AT HYUNDAI MENLYN IS INTRESTED IN ASSISTING ME WITH THE PROBLEM AT HAND. I SPOKE TO AMANDA AND SHE SAID THAT SHE WILL ASK JACQUES RICKETS(MANAGER) TO CALL ME BUT NOBODY DID. I CALLED IN AGAIN AND SPOKE TO JOLENE WHO TOLD ME THE SAME STORY BUT JACQUES STILL HASNT CALLED ME. I HAVE A HIGHLY PREGNANT WIFE AND IM MOVING HOUSE YET THE AFTER SALES PEOPLE AT HYUNDAI HAVE NO REGARD FOR ME AS 1 OF THEIR CLIENTS. I HAVE TO KEEP CALLING IN AND ALL I WANT IS A COURTESY CAR AS MY FAMILY CANT SURVIVE WITHOUT A CAR. I AM SO UPSET THAT I DONT WANT TO WALK INTO ANOTHER HYUNDAI FRANCHISE AGAIN IN MY LIFE AS I HAD A SIMILAR EXPERIENCE WITH THEM A YEAR AGO AND IT SEEMS THAT THEY ONLY HELP U ONCE YOU GO ONTO HELLO PETER.