SUZAN

BAD CUSTOMER SERVICE 30 SEPTEMER 2024, BOUGHT HYUNDAI CRETA 2024.FROM 4TH DECEMBER "EPB AUTO HOLD" LIGHT SHOWED AT MY CLUSTER, IT WAS BOOKED IN FOR 2DAYS FOR WARRANTY THEN CAME BACK THE SAME TOLD ME TO COME BACK AFTER 21 DAYS. 29 JANUARY 2025 VEHICLE WAS BOOKED AGAIN TO REPLACE THE PART THAT IS FAULTY, TILL TODAY 12 FEBRUARY 2025 MY CAR IS NOT FIXED DONT HAVE A VEHICLE AND THEY DONT WANT TO GIVE ME CARETESSY VEHICLE TELLING ME THAT THERES NOTHING THEY CAN DO WHILE ITS NOT MY FAULT, I TOLD THE SALE REPRESENTATIVE THAT I DONT WANT THE VEHICLE ANY MORE HIS RESPOND WAS THERES NOTHING HE CAN DO I MUST COMMUNICATE WITH WARRANTY OFFICE. I HAVE TO CALL THEM TO GET A NEGATIVE FEEDBACK AND WHEN I CALL HEAD OFFICE THE RELEVANT PERSON IS BUSY SHE CAN'T ANSWER MY CALLS WHICH IS VERY FRUSTRATING AND HARD ESPECIALLY WITH MY WORK.