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Sakhiwe X

1 reviews | Active since Mar 2015

03 Nov 2015, 14:09

*****ing my money

Dear .....<br> <br> Last Friday, I went into Hyundai Centurion to replace a broken part for my car. Bought and paid cash for the part. Only to be alerted that since my car was still under warranty, the defective part will be paid for by the warranty. I immediately requested a refund since I paid them in cash. Salesman refused and said they will have to issue out a cheque as they do not give out cash refunds. Company policy, he said. I understood that and gave him my banking details. I even emailed them more than 10 times with proof of identification. 3 days later, no refund. <br> I was just told by a staff member that the salesman **** to me. Had he processed my request, I would have received my refund. After countless calls, numerous email, headaches and what not, I have yet to receive a call or an acknowledgement of my emails.<br> I am truly disappointed at Hyundai South Africa especially the Centurion branch and will go to the ends of the earth to receive my refund. TODAY.

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