Sliver lakes Hyundai

I am very disappointed with the service I received from Silver Lakes Hyundai.

I took my car in for a service on 28 May, and when my vehicle was returned to me, the car was not properly cleaned inside. On top of that, some of my personal items were missing from the car. I immediately reported the matter and also sent an email regarding the missing items.

The manager promised to contact me and resolve the issue, but it has now been 8 days without any feedback or update from their side. As a customer, this is extremely frustrating and unprofessional.

Good customer service includes communication, accountability, and respecting customers’ property. I expected much better treatment and follow-up regarding my complaint.

I hope this matter will finally be taken seriously and resolved.