Shocking Service From Hyundai Pinetown

Hyundai Pinetown : my car has only ever been serviced by this dealership and was in for service and they lost my Vehicle Service Record - the Service Advisor Les made an effort to find it but the Service Manager Ryan could not be bothered - I asked to speak with him five times and eventually he stepped out of his office with no apology and made me feel as if I was an irritation - he needs to learn some people s****s and about customer service - absolutely disgusting service.