Shocking customer service

The aftershave service and attitude has been shocking, especially coming from the service manager of Hyundai Bedfordview.<br> <br> Over the last 3 months, I have been taking my IX35 back for them to replace the same parts under warranty, every time they order the wrong part and keep blaming Korea. Not only do they pass the buck, they also leave me hanging with no ETA or feedback. I have had to keep calling them to find out what is going on.<br> There is absolutely no transparency and they have the odacity to blatantly lie to me.<br> <br> My car has gone in for a simple seat foam replacement, which is taking them 2 days to replace. Their excuse was that they were not aware of the part that needed replacing, even though it is on the previous to jobcard, captured by their supervisor.<br>