SHOCKING AFTER SALES SERVICE !!!!

I own a Hyundai i20. After 20 000 Km I consistently heard noises and felt the non-response of the shocks. I complaint by Hyundai Service. I was told they can look at it at service interval. At Service interval Ashley (Master Technician at that time) said it is to be replaced by the Upgrade shocks.<br> <br> It took lots of phone calls before I got a person to respond to me. Nadeem responded and never got back to me after i asked for help and he promised and just passed the Buck. Johan (WorkshopManager) took it over after shouted at them over the phone. Again empty promises. I called him again and forced him to respond. He finally called me the Monday (11/05/2015). Replacement booked for Thursday(14/05/2015). Thursday Johan was absent and none knew what I was talking about. They even expected of me to pay. In short I was told there seem nothing wrong with the shocks. I ams till in the dark as to why they wasting my time. <br> <br> They are pathetic in service, I can Never ever buy a Hyundai after all the drama. I PERSONALLY dislike the brand. I use to swear by it since my 1997 Elantra. Avoid them if you can.