1 reviews | Active since May 2014
Shocking After Sales Service
<p>Purchased a vehicle from Hyundai Milnerton Sept 2014 a representative by the name of Gary Flemming, who should have his contact with clients revoked. Before I even collected my vehicle I was told by him that he nearly crashed my vehicle because he drove it so fast! There were a few repairs that needed to be address but i was told that not everything could be repaired because I must understand that I was not buying a new vehicle!! My review mirror & back window brake light were hanging loose which was repaired by them with tape! I had to pay to have them glued back. The driver visor mirror flap was broken and to date the visor flap is still not repaired they say the cost is R2000.00. I took my vehicle in on the 14/9/2016 for the final service on my service plan 150 000klm and being my final service on the service plan I feel they tried to find every fault possible so that they could make as much money out of me as possible. Strange then they were willing to look at the faults as long as it was at my expense. Although the one that took the cake was that my front windshield needed chip repairs x2 @ R365.00. I know that this is covered by my insurance at no cost & my insurance arranged for PG Auto Glass to repair, who in turn checked my windshield and said that there were no chips! Then i was told it will cost R685.00 to replace my wiper blades which were replaced 9 months ago and also purchased from Milnerton dealer!! Nadine Scheepers in the service department @ Milnerton was happy to inform me that her mother purchased a vehicle from them through Gary Flemming and also experienced the same shocking after sales service. I am now told that when I want to trade my vehicle in I am short R20 000.00 of the trade in value??? What a bunch of *******s. My next step will be to take this to the ombudsman! </p>
